Welcome to the Exhibitor Services Manual!

Your Guide to a Seamless Onsite Experience 

The Official Service Contractor is (EES) Expo Event Services:

Phone: (201)300-2782 Email: [email protected]

Important Deadline: The EES Discount Ordering Deadline is October 3, 2024

Welcome Exhibitors!

We look forward to assisting you in the months ahead as you prepare to have an amazing experience exhibiting at IECSC and getting your products in front of key industry buyers. Please note height restrictions have changed. Please review this in the Show Management- Rules and Regulations form to ensure compliance with show rules.

Exhibitor Services Manual:

Exhibitor Registration

Building Contractors 

Vendor Forms

Health Permit Information: Tattoo, Body Art, Permanent Makeup

Hotel, Travel & Parking

Important Dates and Deadlines

September 8

Hotel Discount

Reserve your hotel at the discounted IECSC rate, available only through our partner Connection Housing.  

September 27

Chair and Table Requests

For exhibitors with booths 400 sq ft or more

September 27

Variance Request Form

Variance Request Forms must be approved by Event Management

September 30

Exhibitor Insurance

Use the form and submit to Rain Protection

September 30

Update Online Listing

Update your online listing using The Hub 

October 3

Expo Event Services Ordering Discount

Please reference the EES Kit.

October 7

EAC Form (if applicable)

Use the form.

October 11-12

Direct-To-Show Shipments

View shipping information in the EES manual.

Below you will find important show dates, helpful links, and resources:

  • Booth Staff Registration - Access staff registration and badge allocation as well as purchase/view lead retrieval scans.
    • The password is included in your confirmation email. If you need a reminder, please reach out to Derrick Ro, [email protected]  
  • Exhibitor Hub - NEW THIS YEAR! This is where you will be able to edit your company's exhibitor listing with pictures and products, which is viewed by attendees and available on the show's mobile app!
    • You will need to log in with the contact email that has received the confirmation letter. Then you will create a personalized password, by clicking 'Forgot Password' to access the hub. If you are unsure who the contact is, please reach out to Derrick Ro, [email protected]  
  • Exhibitor Marketing Toolkit - Download logos and graphics to help promote your presence at the show and increase your brand exposure on social media. 
  • Hotel & Travel - Connections Housing is the official housing company for IECSC. All hotel reservations must be made through Connections Housing to receive discount show rates. Beware of other housing companies claiming to have special rates for this event.

Key Contacts  

  • For questions about booth packages, registering staff, or accessing the Exhibitor Hub, contact our Exhibitor Services Manager, Derrick Ro.
  • For questions about sponsorship and participation in show experiences, contact our Operations Manager, Sadie Sauter.

  Have more questions?

Beware of Scams and Solicitors

There is a known scam afflicting trade shows where exhibitors are contacted by people fraudulently claiming to have and sell the show’s attendee list. IBS and IECSC do not rent, share, or sell your email or physical address to any third parties. Read the Questex privacy policy. 

Please beware, they often use the show name, show logo or show organizer name in their signature. These companies have no association with Questex, IBS or IECSC. 

We’re sorry for the inconvenience that these spammers cause you — we receive these emails too.  

Please be conscientious of potentially disingenuous offers of attendee and hotel lists for IBS and IECSC unless you receive them directly from your event account representative.

 

HOTELS

Connections Housing (Par Avion) is the only official housing company for this event. To ensure that your hotel accommodations are booked under the official negotiated hotel and room rates for IBS & IECSC, please only book through Connections Housing (Par Avion). 

Beware of soliciting travel agencies!
In past years, we have been alerted of several travel agencies aggressively soliciting event attendees. It is important to note that the information these agencies provide is often untrue, many times involving service fees, non-existent room blocks, non-refundable deposits and false rates. Don’t fall for their sales pitch! IMPORTANT! Remember to only book your hotel through Connections Housing (Par Avion) as they are the only official housing company associated with this event.

CONTRACTOR, LEAD RETRIEVAL, ADVERTISING, SPONSORSHIP SCAMS

Some exhibitors have reported that callers claiming to be the show contractor have threatened to cancel their booth space if they do not comply. These are scammers, please contact us immediately if you are contacted in this way. Lead retrieval equipment and service will be supplied by our exclusive partner Convention Services Data (CDS) and details will be found in the exhibitor manual. If you are ever unsure about a call or email, please contact your account representative.

 

OFFICIAL SHOW PARTNERS INCLUDE:

  • Convention Data Services (CDS)
  • GES
  • Connections Housing (Par Avion)
  • A2Z
  • Grip (mobile app)